All of the following are excerpts of actual letters on file at ETCS:
"....I have come to depend upon the keen ability to coordinate every aspect of my travel with the utmost efficiency and accuracy. "
"....possesses a vast knowledge of the travel industry, and approaches clients with a "complete care" mentality."
"....offering professional, prompt and friendly service in a mostly hectic environment of constant change."
"....an outstanding asset to me, as well as my Executive Team."
"....never leaves a stone unturned when making travel plans."
"....follows up until you have arrived your destination, and has always been available before and after business hours if needed."
"Thank you for all of your hard work and patience."
"...thank you again for all of your hard work...."
"...I appreciate your superb help and good-naturedness...."
"...always a true professional and have upheld your standard...."
"...a tremendous help during my years in International, and made my life a lot easier".
"Thank you for all of the extra little things you did for me."